Shipping and Returns

SHIPPING AND RETURNS

Delivery Fee
Shipping fees are charged in accordance with the weight of the package and are calculated and shown in the payment procedure.

Delivery Arrival
7-14 days

Returns Policy
• You may return only full priced items for a refund within 14 days of receipt.
• ⁠Please note that sale items cannot be refunded or exchanged.
• Only unused items that are in the same condition bought - with the original tags and packages - are applicable for returns.
• ⁠Items must be returned through tracked shipping.
• ⁠To initiate a return, please contact our customer service team via email at flybyflyofficial@gmail.com . We’ll provide you with the appropriate return address based on the distribution center from which your package was shipped.
• ⁠Shipping fees will be payed by the customer. All shipping costs are non-refundable.

• Refunds:
Once your returned package is received - expect an email from us with an approval or rejection of your refund.
If approved, your refund will be transferred automatically to your credit card or original method of payment.

Customs Policy
Any duty or import taxes which are charged at the time of delivery will be payed by the recipient. These charges are NOT included in the final payment shown on our site at checkout, they are determined by the customs agency in the destination country and are beyond our control.

PLEASE NOTE that if the recipient refuses the delivery of their order due to customs charges, the package would be considered abandoned by the shipping company and would not be refunded!


For inquiries - please email us at flybyflyofficial@gmail.com